Description: Telephone skills

Main Author:	Hough, David A.
Format:	Book
Language:	English
Published:	Oxford, U.K. : Heinemann English Language Teaching , 1993 .
Subjects:	English language > Sound recordings for foreign speakers English language > Spoken English > Problems, exercises, etc. English language > Textbooks for foreign speakers Telephone etiquette Telephone in business

Item Description:	"Takes a step-by-step approach through a series of typical business situations" -- Introd.
Physical Description:	1 v. (79 p. : ill.), 1 sound cassette
ISBN:	0435285254 0435285246