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20171111231319.0 |
| 008 |
970328s gr gr 00010 eng d |
| 020 |
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|a 0875847994
|z (alk. paper)
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| 050 |
1 |
4 |
|a HF5415.5
|b .W39 1997
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| 082 |
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|2 21
|a 658.8/12
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| 100 |
1 |
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|a Wayland, Robert E.
|d 1946-
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| 245 |
1 |
0 |
|a Customer connections :new strategies for growth /
|c Robert E. Wayland, Paul M. Cole
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| 260 |
|
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|a Boston, Mass :
|b Harvard Business School Press ,
|c c1997 .
|
| 300 |
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|a xi, 265 p. :
|b ill. ;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references (p. 253-260) and index.
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| 650 |
1 |
0 |
|a Customer relations
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| 700 |
1 |
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|a Cole, Paul M.
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| 952 |
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|a GR-AtTEI
|b 59cc7e556c5ad13446fd2248
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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