Lean Six Sigma in service : applications and case studies /

Other Authors: Furterer, Sandra L.
Format: Book
Language:English
Published: Boca Raton : CRC Press, c2009.
Subjects:
Online Access:http://www.loc.gov/catdir/enhancements/fy0902/2008048130-d.html
Physical Description:xiv, 468 p. : ill. ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781420078886