Managing customers as investments : the strategic value of customers in the long run /

Main Author: Gupta, Sunil, 1958-
Other Authors: Lehmann, Donald R.
Format: Book
Language:English
Published: Upper Saddle River, NJ : Wharton School Pub., c2005
Subjects:
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100 1 |a Gupta, Sunil,   |d 1958- 
245 1 0 |a Managing customers as investments :   |b the strategic value of customers in the long run /   |c Sunil Gupta, Donald R. Lehmann 
260 |a Upper Saddle River, NJ :   |b Wharton School Pub.,   |c c2005 
300 |a xvii, 205 p. :   |b ill. ;   |c 24 cm 
504 |a Includes bibliographical references (p. 187-198) and index 
650 0 |a Relationship marketing 
650 0 |a Customer relations 
650 0 |a Marketing   |x Management 
700 1 |a Lehmann, Donald R. 
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