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| LEADER |
00688nam a2200193 a 4500 |
| 001 |
704019 |
| 005 |
20171111231044.0 |
| 008 |
090725s2008 enka b 001 0deng d |
| 020 |
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|a 9781902505886
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| 082 |
0 |
4 |
|2 22
|a 658.4038
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| 100 |
1 |
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|a Miller, David,
|d 1946 Dec. 28-
|
| 245 |
1 |
0 |
|a Business-focused IT and service excellence /
|c David Miller
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| 250 |
|
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|a 2nd ed.
|
| 260 |
|
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|a Swindon :
|b BCS,
|c c2008
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| 300 |
|
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|a xvii, 176 p. :
|b ill. ;
|c 25 cm.
|
| 504 |
|
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|a Includes bibliographical references (p. 169-172) and index
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| 650 |
|
0 |
|a Business information services
|
| 650 |
|
0 |
|a Information technology
|x Management
|
| 952 |
|
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|a GR-ThIHU
|b 59cc20fb6c5ad13446f89757
|c 998a
|d 945l
|e 658.4038 MIL
|t 1
|x m
|z Books
|
