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00649nam a2200193 a 4500 |
001 |
685871 |
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20171111230453.0 |
008 |
121115s2012 njua 001 0 eng d |
020 |
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|a 9781118153406
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082 |
0 |
0 |
|2 22
|a 658.85
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100 |
1 |
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|a Friedman, Harry J.
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245 |
1 |
0 |
|a No thanks, I'm just looking :
|b sales techniques for turning shoppers into buyers /
|c Harry J. Friedman
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260 |
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|a Hoboken, N.J. :
|b Wiley,
|c 2012
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300 |
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|a xiv, 226 p. :
|b ill. ;
|c 24 cm.
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500 |
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|a Includes index
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650 |
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0 |
|a Selling
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650 |
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0 |
|a Customer relations
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650 |
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0 |
|a Customer services
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952 |
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|a GR-ThIHU
|b 59cc1f216c5ad13446f849a1
|c 998a
|d 945l
|e 658.85 FRI
|t 1
|x m
|z Books
|