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00800nam a2200193 a 4500 |
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684557 |
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20171111230452.0 |
| 008 |
100511s2010 gr a bm 000 0 eng d |
| 100 |
1 |
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|a Paloukidou, Kiriaki
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| 245 |
1 |
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|a Customer satisfaction and behavioural outcomes in greek retail banking /
|c Kiriaki Paloukidou, Margarita Vogiatzi
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| 260 |
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|a Thessaloniki:
|b International Hellenic University,
|c 2010
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| 300 |
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|a 77 p. :
|b ill. ;
|c 30 cm
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| 500 |
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|a Supervisor : Dr. Emmanuella Plakoyiannaki
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| 504 |
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|a Includes bibliographical references (p. 48-52)
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| 650 |
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0 |
|a Customer services
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| 650 |
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0 |
|a Customer services
|x Management
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| 650 |
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0 |
|a Banks and banking
|x Customers services
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| 700 |
1 |
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|a Vogiatzi, Margarita
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| 952 |
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|a GR-ThIHU
|b 59cc1f046c5ad13446f84407
|c 998a
|d 945l
|e THESIS EMBA/18/2008
|t 1
|x m
|z Books
|
