Operations and process management : principles and practice for strategic impact /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Harlow, England ; New York :
Prentice Hall/Financial Times,
2009
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| Edition: | 2nd ed. |
| Subjects: |
| Physical Description: | xxiii, 541 p. : col. ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.) |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780273718512 |