Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence /

Main Author: Brown, Mark Graham
Format: Book
Language:English
Published: Boca Raton : CRC Press, c2008
Edition:17th ed.
Subjects:
Item Description:Covers the 2008 award criteria
Physical Description:xix, 362 p. : ill. ; 28 cm
Bibliography:Includes bibliographical references (p. 340-342)
ISBN:9781420080148