Business process improvement workbook : documentation, analysis, design, and management of business process improvement /
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| Other Authors: | , |
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
c1997
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| Subjects: |
| Physical Description: | xix, 314 p. ; 24 cm. |
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| Bibliography: | Includes index. |
| ISBN: | 0070267790 |