How audiences decide : a cognitive approach to business communication /

Main Author: Young, Richard O.
Format: Book
Language:English
Published: New York : Routledge, 2011.
Subjects:
Physical Description:xviii, 398 p. : ill. ; 26 cm.
Bibliography:Includes bibliographical references (p. [288]-368) and indexes.
ISBN:9780415878999 (hardback : alk. paper)
0415878993 (hardback : alk. paper)
9780415879002 (pbk. : alk. paper)