Description: Managing, controlling, and improving quality /

Main Author:	Montgomery, Douglas C.
Other Authors:	Jennings, Cheryl L., Pfund, Michele E.
Format:	Book
Language:	English
Published:	Hoboken, NJ : John Wiley & Sons, c2011.
Subjects:	Quality assurance > Management Total quality management

Physical Description:	xii, 501 p. : ill. ; 27 cm.
Bibliography:	Includes bibliographical references (p. 466-474) and index.
ISBN:	9780471697916 (cloth : alk. paper)