Stakeholder relationship management : a maturity model for organisational implementation /

Main Author: Bourne, Lynda
Format: Book
Language:English
Published: Farnham, Surrey : Gower, c2009.
Subjects:
Table of Contents:
  • Why stakeholders matter
  • Who can be stakeholders?
  • The right stakeholders
  • Mapping stakeholders
  • Measuring stakeholder attitude
  • Monitoring the engagement
  • Effective implementation
  • Defining organisational readiness
  • Implementation guidelines.