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00684nam a2200205 a 4500 |
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551791 |
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20171111230016.0 |
| 008 |
080204s2008 nju 001 0 eng |
| 020 |
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|a 9780910965804 (pbk.)
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| 040 |
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|a DLC
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| 050 |
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|a HF5415.5
|b .G652 2008
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| 082 |
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|2 22
|a 658.8/12
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| 100 |
1 |
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|a Goldenberg, Barton J.
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| 245 |
1 |
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|a CRM in real time :
|b empowering customer relationships /
|c Barton J. Goldenberg.
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| 260 |
1 |
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|a Medford, N.J.
|b CyberAge Books,
|c c2008.
|
| 300 |
1 |
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|a xv, 368 p. ;
|c 23 cm.
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| 500 |
1 |
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|a Includes index.
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| 650 |
1 |
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|a Customer relations
|x Management
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| 650 |
1 |
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|a Customer relations
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| 952 |
|
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|a GrThPMO
|b 59b0141a6c5ad17d7e5ad225
|c 952a
|d 9528
|e HF5415.5.G652 2008
|t 7
|x m
|z Books
|
