Service orient or be doomed! : how service orientation will change your business /

Main Author: Bloomberg, Jason, 1961-
Other Authors: Schmelzer, Ron
Format: Book
Language:English
Published: Hoboken, N.J. : Wiley, c2006.
Subjects:
Physical Description:xiii, 258 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0471768588