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080218s2007 wiua 001 0 eng d |
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|a 9780873897129
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040 |
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|a GrThPMO
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050 |
|
4 |
|a HD62.15
|b .B58 2007
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100 |
1 |
4 |
|a Blazey, Mark L.
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245 |
1 |
4 |
|a Insights to performance excellence, 2007 :
|b an inside look at the 2007 Baldrige Award criteria /
|c Mark L. Blazey.
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260 |
1 |
4 |
|a Milwaukee, WI :
|b ASQ Quality Press,
|c 2007.
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300 |
1 |
4 |
|a xviii, 340 p. :
|b ill. ;
|c 28 cm. +
|e 1 CD-ROM (4 3/4 in.)
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500 |
1 |
4 |
|a Includes index.
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505 |
1 |
4 |
|a Preface : organizational profile -- Category 1 : leadership -- Category 2 : strategic planning -- Category 3 : customer and market focus -- Category 4 : measurement, analysis, and knowledge management -- Category 5 : workforce focus -- Category 6 : process management -- Category 7 : results -- Tips on preparing a Baldrige Award application -- Scoring system -- Clarifying the Baldrige scoring requirements -- Self-assessments of organizations and management systems -- The site visit -- Clarifying confusing terms -- Glossary.
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650 |
1 |
4 |
|a Total quality management
|x Awards
|z United States
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650 |
1 |
4 |
|a Benchmarking (Management)
|z United States.
|
650 |
1 |
4 |
|a Malcolm Baldrige National Quality Award
|
952 |
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|a GrThPMO
|b 59b00e0c6c5ad17d7e5ab8d9
|c 952a
|d 9528
|e HD62.15.B58 2007
|t 14
|x m
|z Books
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