Insights to performance excellence, 2007 : an inside look at the 2007 Baldrige Award criteria /

Main Author: Blazey, Mark L.
Format: Book
Language:English
Published: Milwaukee, WI : ASQ Quality Press, 2007.
Subjects:
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020 |a 9780873897129 
040 |a GrThPMO 
050 4 |a HD62.15  |b .B58 2007 
100 1 4 |a Blazey, Mark L. 
245 1 4 |a Insights to performance excellence, 2007 :  |b an inside look at the 2007 Baldrige Award criteria /  |c Mark L. Blazey. 
260 1 4 |a Milwaukee, WI :  |b ASQ Quality Press,  |c 2007. 
300 1 4 |a xviii, 340 p. :  |b ill. ;  |c 28 cm. +  |e 1 CD-ROM (4 3/4 in.) 
500 1 4 |a Includes index. 
505 1 4 |a Preface : organizational profile -- Category 1 : leadership -- Category 2 : strategic planning -- Category 3 : customer and market focus -- Category 4 : measurement, analysis, and knowledge management -- Category 5 : workforce focus -- Category 6 : process management -- Category 7 : results -- Tips on preparing a Baldrige Award application -- Scoring system -- Clarifying the Baldrige scoring requirements -- Self-assessments of organizations and management systems -- The site visit -- Clarifying confusing terms -- Glossary. 
650 1 4 |a Total quality management  |x Awards  |z United States 
650 1 4 |a Benchmarking (Management)  |z United States. 
650 1 4 |a Malcolm Baldrige National Quality Award 
952 |a GrThPMO  |b 59b00e0c6c5ad17d7e5ab8d9  |c 952a  |d 9528  |e HD62.15.B58 2007  |t 14  |x m  |z Books