Quality and performance excellence : management, organization, and strategy /

Main Author: Evans, James R. 1950-
Other Authors: Evans, James R.
Format: Book
Language:English
Published: Mason, OH : Thomson Business and Economics, c2008.
Edition:5th ed.
Subjects:
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040 |a DLC 
050 |a HD62.15  |b .D4 2008 
100 1 |a Evans, James R.  |d 1950-  |q (James Robert), 
245 1 |a Quality and performance excellence :  |b management, organization, and strategy /  |c James R. Evans. 
250 1 |a 5th ed. 
260 1 |a Mason, OH :  |b Thomson Business and Economics,  |c c2008. 
300 1 |a x, 502 p. :  |b ill. ;  |c 24 cm. 
500 1 |a Rev. ed. of: Total quality : management, organization and strategy. 4th ed. 
504 1 |a Includes bibliographical references and index. 
650 1 |a Total quality management 
700 1 |a Evans, James R.  |q (James Robert), 
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