Unlocking public value : a new model for achieving high performance in public service organizations /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley,
c2006.
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Table of Contents:
- The public sector squeeze
- Zeroing in on outcomes
- Why is it so hard to measure public value?
- Defining value
- Measuring and analyzing public service value
- Driving results
- The key to unlocking public value.