International management : insights from fiction and practice /

Other Authors: Puffer, Sheila M.
Format: Book
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2004.
Subjects:
Table of Contents:
  • Phases of cross-cultural experience
  • Cultural and communication challenges
  • Settling into new surroundings
  • Coming home
  • Managerial insights
  • Values and ethics
  • The meaning of work and personal values
  • Ethics and corporate social responsibility
  • Managerial insights
  • Power and group dynamics
  • Power and authority
  • Individuals and groups
  • Managerial insights
  • Doing business together
  • The multicultural workplace
  • Customer service
  • Teams and alliances
  • Managerial insights.