The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership /

Main Author: Caruso, David
Other Authors: Salovey, Peter
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, c2004.
Edition:1st ed.
Subjects:
Table of Contents:
  • Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint
  • Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills
  • Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions
  • Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager
  • Appendix 1: Assessing your emotional style
  • Appendix 2: Emotional blueprint
  • Appendix 3: Further reading and updates.