The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership /
Main Author: | |
---|---|
Other Authors: | |
Format: | Book |
Language: | English |
Published: |
San Francisco :
Jossey-Bass,
c2004.
|
Edition: | 1st ed. |
Subjects: |
Table of Contents:
- Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint
- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills
- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions
- Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager
- Appendix 1: Assessing your emotional style
- Appendix 2: Emotional blueprint
- Appendix 3: Further reading and updates.