Description: Managing service level quality across wireless and fixed networks /

Main Author:	Massam, Peter
Format:	Book
Language:	English
Published:	Chichester : Wiley, c2003.
Subjects:	Computer networks > Management Wireless communication systems > Management. Cellular telephone systems > Management. Customer services

Physical Description:	xii, 160 p. : ill. ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0470848480