The Quality minutes

Format: Visual Material
Language:English
Published: North White Plains, NY : Juran Institute, 1996.
Subjects:
Item Description:V.1. Library 1 : Quality improvement and cost reduction -- V.2. Library 2 : Planning quality and meeting customer's needs -- V.3. Library 3 : Tools, measures and re-engineering -- V.4. Library 4 : Benchmarking, competition, and trends -- V.5. Library 5 : Teams, strategy and definitions.
Physical Description:5 videocassettes : sd., col. ; 1/2 in. + 5 discussion guides.