Cover Image

Winning the service game /

Main Author: Schneider, Benjamin, 1938-
Other Authors: Bowen, David Earl
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, c1995.
Subjects:
Customer services > Management
Employees > Training of
ΒιβλιοθήκηΤαξιθετικός αριθμόςΑριθμός ΑντιτύπωνΠληροφορίεςΚατάσταση
Πανεπιστήμιο ΜακεδονίαςHF5415.5.S34 19951ΠροβολήOPAC

Similar Items