Measures of quality and high performance : simple tools and lessons learned from America's most successful corporations /
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| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM, American Management Association,
c1998.
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| Item Description: | Includes index. |
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| Physical Description: | xiii, 224 p. : ill. ; 24 cm. |
| ISBN: | 0814403778 |