Breakthrough process redesign : new pathways to customer value /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM, American Management Association,
c1994.
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| Subjects: |
| Physical Description: | xiv, 268 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0814451500 |