Table of Contents: Good to talk? :

Cover Image

Good to talk? : living and working in a communication culture /

Main Author:	Cameron, Deborah, 1958-
Format:	Book
Language:	English
Published:	London ; Thousand Oaks, Calif. : Sage Publications, 2000.
Subjects:	Communication. Oral communication. Communication orale. LANGUAGE ARTS & DISCIPLINES > Speech. Verbale communicatie. Konversation. Kommunikation. Interaktion.

Table of Contents:

1. Introduction: Good to talk?
2. Codifying 'communication': knowledge, authority and standards
3. Talk as enterprise: communication and culture change at work
4. Communication factories: inside the call centre
5. Schooling spoken discourse
6. Communication and the pursuit of happiness.

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