Instant messaging rules a business guide to managing policies, security, and legal issues for safe IM communication /

Main Author: Flynn, Nancy, 1956-
Corporate Author: NetLibrary, Inc.
Format: E-resources Book
Language:English
Published: New York : American Management Association, c2004.
Subjects:
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020 |a 0814428037 (electronic bk.) 
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050 1 4 |a HE7551  |b .F59 2004eb 
082 1 4 |2 22  |a 651.8/469 
100 1 4 |a Flynn, Nancy,  |d 1956- 
245 1 4 |a Instant messaging rules  |b a business guide to managing policies, security, and legal issues for safe IM communication /  |c Nancy Flynn. 
260 1 4 |a New York :  |b American Management Association,  |c c2004. 
300 1 4 |a xii, 210 p. ;  |c 23 cm. 
504 1 4 |a Includes bibliographical references and index. 
505 1 4 |a The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. 
650 1 4 |a Instant messaging 
650 1 4 |a Electronic mail messages 
710 2 4 |a NetLibrary, Inc. 
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