Table of Contents:
  • Reflections on the use of qualitative methods / Gillian Symon and Catherine Cassell
  • Life histories / Gill Musson
  • Analytic induction / Phil Johnson
  • Critical incident technique / Elizabeth Chell
  • Attributional coding / Jo Silvester
  • Qualitative research diaries / Gillian Symon
  • Template analysis / Nigel King
  • The use of stories / Yiannis Gabriel
  • Conversation analysis / Dalvir Samra-Fredericks
  • Pictorial representation / David Stiles
  • Soft systems analysis / Chris Clegg and Susan Walsh
  • Approaching observation / Joe Nason and David Golding