Understanding organizational change : converting theory to practice /
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| Format: | Book |
| Language: | English |
| Published: |
Los Altos, Calif. :
Crisp Publications,
©1989.
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| Series: | Fifty-minute series
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| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=113061 |
Table of Contents:
- ""The change matrix â©""""assessing employees on the change matrix â©""; ""section iv using the change matrix""; ""using the change matrixâ©""; ""dealing with denial""; ""recognizing denial""; ""differentiating denial and resistance""; ""activities for dealing with denial""; ""words to the wise""; ""dealing with resistacne""; ""control/power/helplessness""; ""loss/grief""; ""risk""; ""conflict/anger""; ""understanding resistance""; ""symptoms and sources of resistance""; ""acceptance or resistance to change?""; ""preventing resistance to change""; ""rallying resistance""
- ""Coping with conflict""""allowing adaptation""; ""encouraging group adaptation to change""; ""setting goals and objectives""; ""goals and objectives""; ""problem solving""; ""structured group technique""; ""structured group problem solving activity""; ""structured group tally sheet""; ""conflict during adaptation""; ""changes can be aborted""; ""increase involvement""; ""team development""; ""be like the coach""; ""activities to build involvement:""; ""thoughts about the involvement stage""; ""a final word:""