Table of Contents:
  • Cover13;
  • Contents13;
  • Preface
  • Acknowledgments
  • 1 Introduction
  • 2 The Last Bus Has Been Cancelled
  • 3 8220;If Only They Would
  • 4 A World without Public Transport
  • 5 Approaching the Problem
  • 6 The Customer Relationship
  • 7 Setting a Standard for Public Transport
  • 8 A Public Transport Architecture
  • 9 Wanted: A Public Transport Revolution
  • 10 Making Public Transport Work
  • 11 Taking Responsibility for Public Transport
  • Further Readings
  • Index.