RAPID : value management for the business cost of ownership: readiness, architeture, process, integration, deployment /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Amsterdam ; Boston :
Elsevier,
©2004.
|
| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=195147 |
Table of Contents:
- Taking a Razor to information technology (IT)
- On the classification of IT components
- Using RAPID to identify relationship between architecture and process
- Readiness: solution strategy
- Architecture: foundation services
- Process: best practice
- Integration: coherent infrastructure
- Deployment: questioning change and decision making
- Business cost of ownership
- Shaping RAPID IT solutions
- RAPID IT components
- Beyond cost of ownership
- Appendix A: Hewlett-Packard ITSM activities
- Appendix B: HP infrastructure operations.