Understanding emotion at work /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London ; Thousand Oaks, Calif. :
SAGE Publications,
2003.
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| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=251354 |
Table of Contents:
- Introduction : the emotional organization
- Where does emotion come from?
- Recruiting emotion
- Being emotionally intelligent
- Virtually emotion
- Leading and following, with emotion
- Emotion and decision
- Emotion and change
- Stress as emotion and fashion
- Bullying and violence at work
- Sexual harassment
- Downsized
- Concluding reflections.