Corporate conversations : a guide to crafting effective and appropriate internal communications /

Main Author: Holtz, Shel.
Format: Book
Language:English
Published: New York : AMACOM, ©2004.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=148998
Table of Contents:
  • Getting employees on the same page
  • What we know about employees
  • Types of employee communications
  • Communications planning
  • Traditional communication tools
  • Online communication tools
  • Ongoing communication
  • Communicating bad news
  • Communicating change
  • Managing communication overload
  • Organizing, budgeting, and using your internal communications department
  • Enhancing employee-to-employee communication
  • Measuring the value of internal communication.