Table of Contents: Systems modernization and the strategic plans of the Social Security Administration :

Corporate Authors:	National Research Council (U.S.). Committee on Review of the SSA's System Modernization Plan (SMP) and Agency Strategic Plan (ASP), National Research Council (U.S.). Board on Telecommunications and Computer Applications., National Research Council (U.S.). Commission on Engineering and Technical Systems.
Other Authors:	Ware, Willis H.
Format:	Book
Language:	English
Published:	Washington, D.C. : National Academy Press, 1990.
Subjects:	Computer system conversion. POLITICAL SCIENCE > Public Affairs & Administration. Electronic data processing.
Online Access:	http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=123842

Table of Contents:

""Toward a Common User Interface""""Toward an Integrated Architecture""; ""Toward the Use of Expert Systems""; ""Laying the Groundwork""; ""Criteria for Applying Expert Systems""; ""Suggested Steps""; ""Promising Advanced Information Technologies""; ""REFERENCES""; ""APPENDIX A WORK STATEMENT ""; ""PHASE I""; ""PHASE II""; ""APPENDIX B LIST OF PRESENTATIONS TO THE COMMITTEE ON REVIEW OF SSA's SYSTEM MODERNIZATION (SMP) AND AGENCY STRATEGIC PLANâ€?""; ""APPENDIX C SSA's FUNCTIONS AND INFORMATION FLOWS ""; ""MAJOR SERVICES""; ""Getting a Social Security Number""
""Card Replacement and Information Updates""""Obtaining General Information""; ""Crediting of Earnings Records""; ""Determination of Medicare Part A Payments""; ""Obtaining Benefit Estimates""; ""Initiating Retirement Benefits""; ""Disability Claims""; ""Supplementary Security Income""; ""Dependents' Benefits""; ""Medicare Part B Funds Processing""; ""Updating Postentitlement Personal Information""; ""Cost-of-Living Adjustments""; ""Check Production""; ""Payment Inquiries""; ""Information about Death from State Records""; ""Handling of Overpayments and Underpayments""