LEADER 02194nam a2200385 a 4500
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005 20171111234727.0
008 040623s2004 ilua ob 001 0 eng d
020 |a 0838998674  |q (electronic bk.) 
020 |a 9780838998670  |q (electronic bk.) 
020 |a 9780838908761 
020 |a 0838908764  |z 0838908764 
040 |a N$T  |b eng  |e pn 
050 4 |a Z711.45  |b .H57 2004eb 
100 1 |a Hirko, Buff. 
245 1 0 |a Virtual reference training :  |b the complete guide to providing anytime, anywhere answers /  |c Buff Hirko, Mary Bucher Ross. 
260 |a Chicago :  |b American Library Association,  |c 2004. 
300 |a 1 online resource (v, 160 pages) :  |b illustrations 
504 |a Includes bibliographical references and index. 
505 0 |a Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. 
650 0 |a Electronic reference services (Libraries)  |x Study and teaching  |z Washington (State) 
650 0 |a Electronic reference services (Libraries)  |x Study and teaching. 
650 0 |a Reference librarians  |x Training of. 
650 0 |a Reference librarians  |x In-service training. 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Library & Information Science  |x General. 
650 0 7 |a Electronic reference services (Libraries)  |x Study and teaching  |z Washington (State) 
650 0 7 |a Electronic reference services (Libraries)  |x Study and teaching. 
650 0 7 |a Reference librarians  |x Training of. 
650 0 7 |a Reference librarians  |x In-service training. 
650 7 |a EDB. 
650 7 |a Referansearbeid. 
650 7 |a Undervisning. 
700 1 |a Ross, Mary Bucher, 
856 4 0 |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063 
952 |a CY-NiOUC  |b 5a0465156c5ad14ac1eec62b  |c 998a  |d 945l  |e -  |t 1  |x m  |z Books