The accidental manager : get the skills you need to excel in your new career /
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York :
AMACOM, American Management Association,
©2004.
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Subjects: | |
Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=100163 |
Table of Contents:
- You are an accidental manager (that's okay)
- The all-time worst manager list
- The key to success : "doing nothing"
- The platinum skill of developing your team members
- The platinum skill of active listening
- The platinum skill of giving the receiving feedback
- The platinum skill of creating a motivational climate
- How organizations can turn accidental managers into successful ones.