Performance Research Associates' Delivering knock your socks off service.
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association,
©2003.
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| Edition: | 3rd ed. revisions / |
| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=80850 |
| Item Description: | Revised edition of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke. 1998. |
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| Physical Description: | 1 online resource (viii, 184 pages) : illustrations |
| Bibliography: | Includes bibliographical references (page 179) and index. |
| ISBN: | 0814426891 9780814426890 081440765X 9780814407653 |