78 important questions every leader should ask and answer /

Main Author: Clarke-Epstein, Chris.
Format: Book
Language:English
Published: New York : AMACOM, ©2002.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=80847
Table of Contents:
  • Deeper Questions Leaders Need to Ask Employees
  • What gets in the way of your doing your job?
  • What does our leadership team do that gets in the way of your doing your job?
  • What's a recent management decision you didn't understand?
  • How could we communicate management decisions more effectively?
  • If you could change one thing about our organization's collective behavior, what would it be?
  • What's a potential benefit we could offer that would be helpful to you?
  • What is it like to work on a team in our organization?
  • How do you feel at the start of your workweek?
  • How do you feel at the end of your workweek?
  • What volunteer work do you do?
  • What makes you proud of working as a part of our organization?
  • What's something you've learned in the past week?
  • What brings you joy in your work?
  • What do you do for the fun of it?
  • What gives your life meaning?
  • Questions to Ask in Special Situations
  • Questions for New Employees
  • Why did you decide to join our firm ... really?
  • If you had to describe our organization in one word, what would that word be?
  • What's a great question I could ask someone who's new to our organization?
  • What questions can I answer for you?
  • Questions for Coaching and Mentoring Sessions
  • What are the strengths you bring to the workplace?
  • What skills do you need to learn?
  • What skills do you need to practice?
  • Who in our organization do you need to know?
  • What work would you like to be doing in five years?
  • Questions for Newly Promoted Leaders
  • Why do you think we made you a leader?
  • What did the best leader you ever had do?
  • What do you need to learn to be a great leader?
  • How can we support you as you grow into this leadership position?
  • Questions During a Crisis
  • Are you all right?
  • What do you need to know?
  • What do you need?
  • Questions Leaders Need to Answer
  • What do you see happening in our organization over the next twelve months?
  • What is the future of our industry?
  • What gets you excited about the future?
  • How do you learn about our customers?
  • How do you know what I do in my job?
  • How can I advance in our organization?
  • How do you make decisions?
  • How do you make time to think?
  • What makes you angry in the workplace?
  • How do you measure success?
  • How do you re-ignite your enthusiasm for your job?
  • What do you love about your job?
  • What do you do just for fun?
  • What gives your life meaning?
  • Answers for Special Situations
  • During a Business Crisis
  • What's happening?
  • What's going to happen next?
  • What's going to happen to me?
  • Am I going to have a job next month?
  • What's the long-term impact of this crisis?
  • During a Merger or Acquisition
  • What's going to change? What's going to happen to my job?
  • Who will be my leader?
  • Will our values last?
  • During the Personal Crisis of an Employee
  • What will the organization do to support me? What are my benefits? What will this mean for my career?
  • Delivering Tough Answers
  • Answering when the answer is I don't know
  • Answering when the answer is No
  • Answering when there isn't an answer
  • Answering when you can't answer
  • Answering when no one wants to hear the answer
  • Answering a question that's just too personal
  • Conclusion: Some Final Questions
  • Appendix: Good Questions from Other Leaders.