Table of Contents:
  • An introduction to the management and practice of competitive intelligence (CI) / Craig S. Fleisher
  • Competitive intelligence and strategic decision-making at the chief executive officer (CEO) level / Tabatha Martins
  • Reducing vulnerability through counterintelligence / Peter Barrett
  • The use of counterintelligence, security, and countermeasures / Alain Francq
  • Overview of best practices in competitive intelligence / Julia Madden
  • Using the Internet for gathering competitive intelligence / Richard McClurg
  • Analysis in competitive intelligence : process, progress, and pitfalls / Craig S. Fleisher
  • A toolbox for communicating competitive intelligence via the Internet / Robert Cunningham
  • Using a marketing framework to communicate competitive intelligence results / Victoria Turner Shoemaker
  • Effective approaches to assessing competitive intelligence performance / Craig S. Fleisher and David L. Blenkhorn
  • Competitive intelligence and the management accountant / Victor Knip
  • Using competitive technical intelligence techniques to complement research-and-development processes / Jeffrey Murphy
  • Applying competitive intelligence to mergers and acquisitions / Angus Stewart
  • New product development and competitive intelligence / Hamid Noori [and others]
  • The need for business intelligence tools to provide business intelligence solutions / Beth Ringdahl
  • Identifying competitive intelligence priorities in biotechnology / Jayson Parker
  • Making competitive intelligence work for the small business / Perry Broome
  • Re-designing the competitive intelligence capability within a financial institution / Ross O. Armstrong
  • Competitive intelligence in service industries / Dawn E. Clarke
  • Information technology : enabling competitive intelligence adoption in small-to-medium enterprises / J. Graeme Somerville
  • Corporate community culture and counterintelligence / Suzanne Wiltshire
  • Understanding the ethical aspects of competitive intelligence / Shauna Hamilton and Craig S. Fleisher
  • Competitive intelligence and organizational change / Conor Vibert
  • The future of competitive intelligence / Dawn L. Blenkhorn and Craig S. Fleisher.