Table of Contents: Finding & keeping great employees /

Main Author:	Harris, Jim, 1953-
Other Authors:	Brannick, Joan.
Format:	Book
Language:	English
Published:	New York : AMACOM, ©1999.
Subjects:	Employees > Recruiting. Job satisfaction. Labor turnover. Personnel > Recrutement. Satisfaction au travail. Personnel > Rotation. BUSINESS & ECONOMICS > Workplace Culture. BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Online Access:	http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16193

Table of Contents:

Preliminaries; CONTENTS; Preface; Acknowledgments; Chapter 1 The Great Challenge; Chapter 2 The Culture Connection; Chapter 3 A Culture of Customer Service; Chapter 4 A Culture of Innovation; Chapter 5 A Culture of Operational Excellence; Chapter 6 A Culture of Spirit; Chapter 7 Best Practices in Staffing; Chapter 8 Staffing Best Practices in Action; Chapter 9 Aligning Staffing to Core Culture; Chapter 10 Retention Best Practices; Chapter 11 Retention Best Practices in Action; Chapter 12 Aligning Retention to Core Culture; Chapter 13 Leading the Charge; Recommended Readings; Index.