Table of Contents:
  • Verbal communication with Japanese
  • Print communication with Japanese
  • Corporate persuasion: communicating with Japanese audiences
  • An intercultural view of eloquence: U.S. and Japanese approaches to public speaking
  • Tatemae and honne: surface and true communication
  • Japanese ningensei
  • Japanese public and private communication
  • The omoiyari culture: Japanese empathy and hospitality
  • Appropriate rank and order: corporate and national culture
  • The listening culture of Japan
  • Recognizing cultural entrapment: the shock of communicating and receiving compliments.
  • Keiretsus and azibatsus: a framework for Japanese organizational communication.