Tough calls : selling strategies to win over your most difficult customers /

Main Author: Gordon, Josh.
Format: Book
Language:English
Published: New York : American Management Association, 1997.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2425
Item Description:Includes index.
Physical Description:1 online resource (viii, 214 pages) : illustrations
ISBN:0585032742
9780585032740