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| LEADER |
00839nam a2200217 a 4500 |
| 001 |
1867276 |
| 005 |
20171111234649.0 |
| 008 |
140811t20152015caua ob 001 0 eng|d |
| 020 |
|
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|a 9781118954812(ebook)
|z 9781118954775 (cloth)
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| 040 |
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|a CaPaEBR
|b eng
|e rda
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| 050 |
1 |
4 |
|a HF5415.5
|b .P68 2015eb
|e pn
|
| 100 |
1 |
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|a Price, Bill,
|d 1950-
|e author.
|
| 245 |
1 |
0 |
|a Your customer rules! :
|b delivering the Me2B experiences that today's customers demand /
|c Bill Price, David Jaffe.
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| 250 |
|
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|a First edition.
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| 300 |
|
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|a 1 online resource (269 pages) :
|b illustrations
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| 504 |
|
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|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Customer relations.
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| 650 |
|
0 |
|a Customer services.
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| 700 |
1 |
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|a Jaffe, David,
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| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10987394
|
| 952 |
|
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|a CY-NiOUC
|b 5a04613c6c5ad14ac1ee468e
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|
