The water workforce recruiting & retaining high-performance employees /

Main Author: Grigg, Neil S.
Corporate Author: ebrary, Inc.
Other Authors: Zenzen, Mary.
Format: Book
Language:English
Published: Denver, Colo. : American Water Works Association, c2009.
Edition:1st ed.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10522353
Table of Contents:
  • Workforce challenges and strategies for success
  • Jobs in water and wastewater utilities
  • A strategic approach to workforce planning
  • Utilities as employers of choice
  • Organization change and workforce development
  • Job analysis and position descriptions
  • Recruiting and selecting your workforce
  • Work planning and performance evaluation
  • Learning organizations and knowledge management
  • Training and development programs
  • Employee retention
  • Succession management
  • Solutions for smaller utilities.