The human element understanding and managing employee behavior /

Main Author: Beach, Lee Roy.
Corporate Author: ebrary, Inc.
Format: Book
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2007.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10178117
Table of Contents:
  • Introduction
  • Leading employees
  • Understanding expectations
  • Anticipating emotions
  • Setting standards
  • Evaluating problems
  • Solving problems
  • Conclusion
  • Appendix: an example of a culture inventory.