The strategic use of stories in organizational communication and learning
Main Author: | |
---|---|
Corporate Author: | |
Format: | Book |
Language: | English |
Published: |
Armonk, N.Y. :
M.E. Sharpe,
c2005.
|
Subjects: | |
Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10178055 |
Table of Contents:
- Frameworks: Introduction
- A working model of stories
- Organizational communication-broadcasting signals
- Case study- Dreyer's Ice Cream
- Organizational learning-building bridges
- Case studies-DTE Energy & Jeff Bukantz
- Interviews: Introduction to the interviews
- Interview with Bernice Moore-CTB/McGraw Hill
- Interview with Robert Kraska-DTE Energy
- Interview with Sherrie Cornett-Dreyer's Ice Cream
- Interview with Marty Fischer-Starbucks Coffee
- Interview with Father Marus-Woodside Priory School
- Competency map: Introduction to the competency map
- The core
- Process ring
- Interaction ring
- Summary
- Appendix
- Appendix A-Folk tale illustrating principles of active listening.