Service science design for scaling and transformation /
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Corporate Author: | |
Format: | Book |
Language: | English |
Published: |
Singapore ; Hackensack, NJ :
World Scientific,
c2009.
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Subjects: | |
Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10361763 |
Physical Description: | xiv, 302 p. : ill. |
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Bibliography: | Includes bibliographical references (p. 287-296) and index. |