Service science design for scaling and transformation /

Main Author: Hsu, Cheng, 1951-
Corporate Author: ebrary, Inc.
Format: Book
Language:English
Published: Singapore ; Hackensack, NJ : World Scientific, c2009.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10361763
Physical Description:xiv, 302 p. : ill.
Bibliography:Includes bibliographical references (p. 287-296) and index.