Detail process charting speaking the language of process /
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
Wiley,
c2004.
|
| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10114102 |
Table of Contents:
- Introduction
- Who is involved in process improvement?
- Defining a process improvement project
- Gathering the facts
- Process chart format
- Process chart building blocks
- Charting business processes
- Using process charts
- Process chart stories.