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LEADER |
00725nam a2200181 a 4500 |
001 |
1799831 |
005 |
20171111234546.0 |
008 |
150805s2010 sa ad ob 001 0 eng|d |
020 |
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|a 9781869222222(ebook)
|z 9781869221591
|
040 |
|
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|a CaPaEBR
|b eng
|e rda
|
050 |
1 |
4 |
|a HF5415.5
|b .O88 2010eb
|e pn
|
100 |
1 |
|
|a O'Sullivan, Larry,
|e author.
|
245 |
1 |
0 |
|a Client service excellence :
|b the 10 commandments /
|c by Larry O'Sullivan.
|
300 |
|
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|a 1 online resource (351 pages) :
|b illustrations
|
504 |
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|a Includes bibliographical references and index.
|
650 |
|
0 |
|a Customer relations
|x Management.
|
856 |
4 |
0 |
|a Customer services.
|u http://site.ebrary.com/lib/ucy/Doc?id=11082491
|
952 |
|
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|a CY-NiOUC
|b 5a0459676c5ad14ac1ed3162
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|