Client service excellence : the 10 commandments /

Main Author: O'Sullivan, Larry, (Author)
Format: Book
Language:English
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=11082491
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050 1 4 |a HF5415.5  |b .O88 2010eb  |e pn 
100 1 |a O'Sullivan, Larry,  |e author. 
245 1 0 |a Client service excellence :  |b the 10 commandments /  |c by Larry O'Sullivan. 
300 |a 1 online resource (351 pages) :  |b illustrations 
504 |a Includes bibliographical references and index. 
650 0 |a Customer relations  |x Management. 
856 4 0 |a Customer services.  |u http://site.ebrary.com/lib/ucy/Doc?id=11082491 
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