The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /

Main Author: Stratten, Scott.
Corporate Author: ebrary, Inc.
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, Inc., c2012.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10583375
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245 1 4 |a The book of business awesome  |b how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /  |c Scott Stratten. 
260 |a Hoboken, N.J. :  |b John Wiley & Sons, Inc.,  |c c2012. 
300 |a ix, 123, ix, 127 p. :  |b col. ill. 
505 0 |a How one man changed a billion-dollar brand -- Marketing is a verb -- Remarry your current customers -- The sun rises online. 
650 0 |a Relationship marketing. 
650 0 |a Customer relations. 
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856 4 0 |u http://site.ebrary.com/lib/ucy/Doc?id=10583375 
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